FAQ

Unable to measure the referrer in GA installed via GTM

In Google Analytics universal analytics installed via Google Tag Manager, the converted session does not record the correct referrer

Written by Akiho Nagao
Updated over a week ago

For users before registration.

Written by Ryo Hasegawa
Updated over a week ago

When I fill out and submit the form, I don't receive an email and it doesn't show up on my Form dashboard.

If you click on the submit button and it takes you to the completion screen

Written by Genta Awaya
Updated over a week ago

I can't tap "Upgrade Now". What should I do?

When you cannot upgrade the plan

Written by Genta Awaya
Updated over a week ago

I can't copy & paste

Written by Genta Awaya
Updated over a week ago

The animation set using "& appear" is not displayed.

Written by Genta Awaya
Updated over a week ago

The RSS display is not updated in the Editor or Live Preview.

Written by Megumi Tashiro
Updated over a week ago

What are the security measures for the sites created by STUDIO?

Written by Morota
Updated over a week ago

I can't get TLS certificate after connecting to my domain.

Written by Joe
Updated over a week ago

I can't upgrade, why can't I upgrade?

Written by Joe
Updated over a week ago

On Android, the images are displayed incorrectly.

Written by Joe
Updated over a week ago

I want to set up a Favicon, but when I press "Save", it doesn't save it.

Written by Joe
Updated over a week ago

Is it possible to add Javascript to the website?

Is it possible to add movement function such as Javascript?

Written by Joe
Updated over a week ago

I changed the OGP image, but it is not reflected on the SNS.

Written by Megumi Tashiro
Updated over a week ago

Since I published it, it hasn't been showing up in the Google search engines, am I missing something in the editing process?

Written by Joe
Updated over a week ago

Can I upload a font, or use a font I have?

Written by Joe
Updated over a week ago

Can I change text colors partially?

Written by Joe
Updated over a week ago

I can't edit the text

Written by Joe
Updated over a week ago

Where can I configure SEO settings?

About moving the meta configuration panel

Written by Megumi Tashiro
Updated over a week ago

How do I switch my Facebook account to an email address login?

Written by Joe
Updated over a week ago

I want to delete an account on STUDIO

When you want to delete your account

Written by Joe
Updated over a week ago

How many websites can I create with one account?

Written by Joe
Updated over a week ago

I can't verify the connection after setting the A record

Waiting for A record setting to connect

Written by Joe
Updated over a week ago

I want to do an AB test. Is it possible?

Written by Joe
Updated over a week ago

Can I publish the site on my company's server.

Written by Joe
Updated over a week ago

Can I disconnect a project from custom domain?

Written by Megumi Tashiro
Updated over a week ago

Is there a way to hasten the loading speed?

Written by Megumi Tashiro
Updated over a week ago

What are the domains that should be added to the white list?

Written by Megumi Tashiro
Updated over a week ago

How many accesses can it withstand?

Written by Joe
Updated over a week ago

Is it possible to set up the site to jump to both URLs with and without the "www"?

Written by Joe
Updated over a week ago

How to change your custom domain name to www.○○○○.jp from ○○○○.jp?

Written by Joe
Updated over a week ago

Can I put a password or browse restriction on the site?

Written by Joe
Updated over a week ago

Can I publish a page using a domain name that I use for another company's service?

Written by Joe
Updated over a week ago

Can I set up basic authentication?

Written by Joe
Updated over a week ago

Can IP restrictions be applied?

Written by Joe
Updated over a week ago

Can I use SSL/TLS for custom domain?

Written by Joe
Updated over a week ago

Can I use hubspot form ?

Written by Joe
Updated over a week ago

Is there a payment/E-Commerce function?

Written by Joe
Updated over a week ago

I want to embed the Google Adsense code.

Written by Joe
Updated over a week ago

Can I embed a Google Form?

Written by Joe
Updated over a week ago

Can I put advertisements on my website created by STUDIO?

Written by Joe
Updated over a week ago

I created a modal menu, but I'm having trouble closing the modal.

Written by Joe
Updated over a week ago

How do I change my "Home Page" (page type)?

Written by Genta Awaya
Updated over a week ago

Is it possible to change the image only when on mobile?

Written by Joe
Updated over a week ago

Mobile design is reflected in the PC design as well.

Written by Joe
Updated over a week ago

The images disappear on my tablet or mobile. What should I do?

Written by Joe
Updated over a week ago

How to change the image in the mobile view

You can change the image depending on screen size

Written by Saika Oshiro
Updated over a week ago

How to upload a video to a CMS article

upload a video to a CMS article

Written by Azusa Kawakami
Updated over a week ago

When I try to change one image/text, it changes everything.

Written by Ryo Hasegawa
Updated over a week ago

[FAQ] How can I set different Open Graph tags like a title and image for each CMS article?

In the dynamic page SEO settings, you can set each of the CMS properties

Written by Genta Awaya
Updated over a week ago

How can I display the whole text from a CMS article without any line breaks?

Specify the body property to the RichText box instead of the Text box.

Written by Genta Awaya
Updated over a week ago

How can I set the carousel image?

Written by Joe
Updated over a week ago

Can I change the display name of a form on the Project dashboard?

The form name displayed on the Project dashboard is the form name you specified in the design editor and cannot be changed.

Written by Akiho Nagao
Updated over a week ago

Notifications from STUDIO Form are not being sent to the registered notification email

Common reasons for not receiving emails from STUDIO Form

Written by Genta Awaya
Updated over a week ago

Should I manually replace the cover image that was created in portrait orientation?

Please update the cover image as it has changed to landscape orientation.

Written by Saika Oshiro
Updated over a week ago

How can I change the template I have chosen?

Written by Joe
Updated over a week ago

How do I change the thumbnail image displayed on the project list?

Set the project Social Shere Image.

Written by Saika Oshiro
Updated over a week ago

Is there a way to bring a project back to a specific point in time?

Written by Joe
Updated over a week ago

Can I duplicate a project?

Written by Joe
Updated over a week ago

How can I give the project to the client?

Written by Genta Awaya
Updated over a week ago

What happens when I archive a project? Can I delete it?

It's not possible to delete a project.

Written by Saika Oshiro
Updated over a week ago

How to set up a link to make a phone call

You can set tel: and mailto: to make calls and send emails with a click or tap

Written by Ryo Hasegawa
Updated over a week ago

Why a box height should be auto?

You can create a responsive layout that's less likely to cause problems on various screen sizes by setting a parent box height to auto.

Written by Miyu Koda
Updated over a week ago

How can I edit the HTML directly?

The source code cannot be edited directly in the STUDIO.

Written by Megumi Tashiro
Updated over a week ago

Is there a code output function?

Written by Joe
Updated over a week ago

Can I make PDFs display as pages or download them?

Please use the link to an external upload file

Written by Megumi Tashiro
Updated over a week ago

Can I create a breadcrumb list?

Written by Megumi Tashiro
Updated over a week ago

Can I set up the download button?

Written by Genta Awaya
Updated over a week ago

Is it possible to implement an accordion?

Written by Joe
Updated over a week ago

How many directory hierarchies can I make

Written by Joe
Updated over a week ago

Can I apply a parallaxing effect?

About scrolling animation

Written by Megumi Tashiro
Updated over a week ago

Horizontal scroll does not show scroll bar

Written by Joe
Updated over a week ago

Can I select and copy multiple boxes at once?

Written by Joe
Updated over a week ago

I don't know how to change elements in a template.

Written by Joe
Updated over a week ago

When I upload a long vertical image, it makes image coarse. What should I do?

How to publish images without losing quality

Written by Genta Awaya
Updated over a week ago

Can I put/pin an image on the background?

Written by Joe
Updated over a week ago

I want to organize or search my uploaded images.

Written by Joe
Updated over a week ago

Can't put text on the image.

What to look for when a blue screen is applied and characters cannot be inserted

Written by Megumi Tashiro
Updated over a week ago

Can I place a box at the bottom or right edge of the screen?

Written by Genta Awaya
Updated over a week ago

Fixed image ratio

Written by Joe
Updated over a week ago

What image format sizes are available in STUDIO?

Written by Joe
Updated over a week ago

Is there a size limit for the images?

Is there file size limit to upload images?

Written by Joe
Updated over a week ago

Billing terms of Plan

Written by Joe
Updated over a week ago

If I switch to an annual subscription in the middle of my subscription, how do I calculate the cost?

Written by Akiho Nagao
Updated over a week ago

When is the withdrawal of charges?

Written by Morota
Updated over a week ago

About Refunds

Written by Morota
Updated over a week ago

Do you accept payment methods other than credit card payment?

Written by Joe
Updated over a week ago

How to set a link for each item in a list / CMS list (ul)

When you set a link for each item in a list and it all applies to the same link

Written by Ryo Hasegawa
Updated over a week ago