FAQ

A updated list of most commonly asked questions by STUDIO users.

Joe avatar Morota avatar Akiho Nagao avatar +7
90 articles in this collection
Written by Joe, Morota, Akiho Nagao and 7 others

Unable to measure the referrer in GA installed via GTM

In Google Analytics universal analytics installed via Google Tag Manager, the converted session does not record the correct referrer
Akiho Nagao avatar
Written by Akiho Nagao
Updated over a week ago

How to Resolve The Site Inaccessible after Configuring a Custom Domain

How to Confirm your DNS Server Configuration is Done Properly
Yasuyuki Takeo avatar
Written by Yasuyuki Takeo
Updated over a week ago

For users before registration.

Ryo Hasegawa avatar
Written by Ryo Hasegawa
Updated over a week ago

When I fill out and submit the form, I don't receive an email and it doesn't show up on my Form dashboard.

If you click on the submit button and it takes you to the completion screen
Genta Awaya avatar
Written by Genta Awaya
Updated over a week ago

I can't tap "Upgrade Now". What should I do?

When you cannot upgrade the plan
Genta Awaya avatar
Written by Genta Awaya
Updated over a week ago

I can't copy & paste

Genta Awaya avatar
Written by Genta Awaya
Updated over a week ago

The animation set using "Appear" is not displayed.

Genta Awaya avatar
Written by Genta Awaya
Updated over a week ago

The RSS display is not updated in the Editor or Live Preview.

Megumi Tashiro avatar
Written by Megumi Tashiro
Updated over a week ago

What are the security measures for the sites created by STUDIO?

Morota avatar
Written by Morota
Updated over a week ago

I can't get TLS certificate after connecting to my domain.

Joe avatar
Written by Joe
Updated over a week ago

I can't upgrade, why can't I upgrade?

Joe avatar
Written by Joe
Updated over a week ago

On Android, the images are displayed incorrectly.

Joe avatar
Written by Joe
Updated over a week ago

I want to set up a Favicon, but when I press "Save", it doesn't save it.

Joe avatar
Written by Joe
Updated over a week ago

Is it possible to add Javascript to the website?

Is it possible to add movement function such as Javascript?
Joe avatar
Written by Joe
Updated over a week ago

I changed the OGP image, but it is not reflected on the SNS.

Megumi Tashiro avatar
Written by Megumi Tashiro
Updated over a week ago

Since I published it, it hasn't been showing up in the Google search engines, am I missing something in the editing process?

Joe avatar
Written by Joe
Updated over a week ago
Box

How to set up a link to make a phone call

You can set tel: and mailto: to make calls and send emails with a click or tap
Ryo Hasegawa avatar
Written by Ryo Hasegawa
Updated over a week ago

How can I manage space around a movie when I place a movie as a background?

Changing iframe size would help
Yasuyuki Takeo avatar
Written by Yasuyuki Takeo
Updated over a week ago

Why a box height should be auto?

You can create a responsive layout that's less likely to cause problems on various screen sizes by setting a parent box height to auto.
STUDIO カスタマーサポート avatar
Written by STUDIO カスタマーサポート
Updated over a week ago

How can I edit the HTML directly?

The source code cannot be edited directly in the STUDIO.
Megumi Tashiro avatar
Written by Megumi Tashiro
Updated over a week ago

Is there a code output function?

Joe avatar
Written by Joe
Updated over a week ago

Can I make PDFs display as pages or download them?

Please use the link to an external upload file
Megumi Tashiro avatar
Written by Megumi Tashiro
Updated over a week ago

Can I create a breadcrumb list?

Megumi Tashiro avatar
Written by Megumi Tashiro
Updated over a week ago

Can I set up the download button?

Genta Awaya avatar
Written by Genta Awaya
Updated over a week ago

Is it possible to implement an accordion?

Joe avatar
Written by Joe
Updated over a week ago

How many directory hierarchies can I make

Joe avatar
Written by Joe
Updated over a week ago

Can I apply a parallaxing effect?

About scrolling animation
Megumi Tashiro avatar
Written by Megumi Tashiro
Updated over a week ago

Horizontal scroll does not show scroll bar

Joe avatar
Written by Joe
Updated over a week ago

Can I select and copy multiple boxes at once?

Joe avatar
Written by Joe
Updated this week

I don't know how to change elements in a template.

Joe avatar
Written by Joe
Updated over a week ago