How to Downgrade Your Project Plan
To downgrade your project plan in Studio.Design, follow the step-by-step instructions below. This guide also explains when your plan will switch, important things to consider, and what happens if there are payment issues during the downgrade process.
Before Downgrading :
Until your scheduled migration date, you can manually change your plan from the one Studio.Design selects for you.
Within one week before your migration date, restrictions apply:
If you have already changed to a new plan manually, you can’t change it again.
If you’ve made no manual changes, you’re allowed one manual switch.
Sites using features not available in your new plan will become unpublished at the time of downgrade. Review details in your dashboard alerts and make adjustments if needed.
For changes related to the new December 1, 2024, plans, please review the official help article.
Downgrading Your Project Plan: Steps and Timing
1. Submit Downgrade Request
Only project “Owner” or “Billing Owner” roles can initiate a downgrade.
2. Current Plan Continues Until Renewal
After submitting your request, your current plan remains active until the next renewal date. You’ll find this date in [Plans & Billing].
You may cancel your downgrade before the renewal date.
3. Automatic Switch at Renewal
On the renewal date, the downgrade occurs automatically.
Features not included in the new downgraded plan may cause your site to become unpublished.
Potential Impacts When Downgrading
Feature (JP) | Effect | Condition (Downgrade Target Plan) |
Password Protection | Site Unpublished | Mini plan or below |
Redirect Settings | Site Unpublished | Personal plan or below |
Custom Headers | Site Unpublished | Business plan or below |
Page Limit Exceeded | Site Unpublished | If you exceed page max |
CMS Models Exceeded | Restricted CMS Operations | If you exceed allowed model count |
CMS Items Exceeded | Restricted CMS Operations | If published items exceed limit |
Form Views Exceeded | Restricted CMS Operations | If form view count exceeds limit |
Sites will be automatically unpublished or certain features restricted if current usage exceeds new plan allowances. An alert will appear in your dashboard if so—use the [See Details] button for guidance.
Switching from paid to Free always unpublishes your site once, and you must manually republish.
How to Submit Your Downgrade Request
Select Your Project
Log in and pick the project you want to downgrade.
Open [Plans & Billing] Tab
From the dashboard, select [Plans & Billing].
3. Click the Downgrade Button
Choose [Downgrade to Free] or [Downgrade].
If the button isn’t visible, refer to the help page for troubleshooting.
4.Review Warnings Carefully
Read all notices and click [Proceed with Downgrade] if you agree.
Ensure you understand potential impacts before confirming.
5. Complete the Request
You’ll see a confirmation message. The change will apply at your next renewal.
What Happens If Payment Fails
Payment failure at renewal triggers an email to the project owner.
You have 23 hours to resolve the payment via [Plans & Billing].
If not resolved, your plan switches to Free and becomes unpublished.
To restore, renew your subscription and use the publish panel. If on a custom domain, reconnect your domain first.
FAQ
If you have any questions that are not resolved by this article, please contact chat support via the [?] icon at the bottom right of the editor.