Changing from a free plan to a paid plan, or moving up to a higher-tier paid plan, is called a "plan upgrade." This article walks you through how to upgrade a plan on a per-project basis, along with a few things to keep in mind before you get started.
Permissions needed to upgrade a plan
Only users with the following permissions for the project can perform an upgrade.
The user who performs the upgrade becomes the billing owner for that project. If the project already has a billing owner, it will be switched to the user who performed the upgrade.
Note: You can't switch your billing cycle directly from yearly to monthly.
For more details, see Things to know when changing a project's plan.
Setting up your payment info in advance
Before upgrading a plan, make sure to set up your payment info on the account of the user who'll be performing the upgrade. You'll need the following:
Credit card information
Country of residence
How to upgrade your plan
Follow these steps to upgrade your project's plan.
Select the project you want to upgrade from the project list and open its dashboard.
Open the [Plan & Billing] tab.
Choose your plan and click the [Upgrade] button.
The plan selection screen shows yearly billing by default. If you'd prefer monthly billing, use the toggle in the top left of the screen to switch to [Monthly].
Tip: If you haven't added your payment info yet (card details and country of residence), click the [Add payment info] button to register it.
Review the details, and if everything looks right, click the [Subscribe to (plan name) (billing cycle) plan] button.
Note: If your project name is "First project," a reminder message will appear asking you to double-check that you're upgrading the correct project.
Once the upgrade is complete, you'll receive a confirmation email at your registered email address.
If you run into an error during upgrade
The [Subscribe to (plan name) (billing cycle) plan] button isn't clickable
Check out our troubleshooting guide.
You see a payment error (Studio Payment Error / StudioSubscriptionRequiresAction)
Try re-registering your card info by following these steps:
Go to Account settings > [Payment info] > [Change credit card]
Enter your credit card details
If your card issuer requires authentication, complete the verification step
upgrade paid plan subscription