Plan Payments

One of the project members registers the payment information (such as a credit card) to the account and upgrades the plan. The member who performs this upgrade becomes the "Billing Owner."

Since the payment information is registered to the account, it is not possible to change the billing address for different projects, such as "keeping the billing address for Project 1 the same while changing the billing address for Project 3." To have different billing addresses for different projects, you need to assign a different member as the Payment Owner.

Service fees are automatically renewed and billed based on the contract date (upgrade date) according to the contract period (monthly/annual). Charges will be made to the registered card of the Payment Owner at the time of billing.

We support secure credit and debit card payments using 3D Secure 2.0 (EMV 3-D Secure) authentication for the following card brands:

This additional layer of security helps protect against unauthorized transactions when making online payments.

If you're using one of these supported card brands but still experiencing issues with your payment, don't worry! We're here to help. Simply click the [?] icon in the bottom right corner of the editor to start a chat with our support team.

The following two pieces of information are required for payment:

The payment currency is automatically set to yen or dollars based on the registered residential address.