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Overview and Setup Instructions for Visitor Add-Ons
Overview and Setup Instructions for Visitor Add-Ons

Learn about usage fees and setup procedures for the add-on that allows you to expand the Visitor limit for each plan.

Saika avatar
Written by Saika
Updated over 2 weeks ago

Applicable Plans: Business Plan


What is a Visitor Add-On?

When you add a Visitor Add-on to your Business Plus Plan project, you can expand the limit on the number of page views (Visitors) for your project. This ensures up to 1,000 simultaneous connections (per second). This add-on is particularly useful for handling temporary increases in page views during campaigns or similar events.

For Users on Legacy Plans

For projects on legacy plans (Starter, CMS, and former Business), while the dashboard displays "Visitor," the actual measurement is being calculated using PV (page views). To check detailed page view trends, please refer to the "PV Count" in your analytics dashboard. We apologize for any inconvenience caused by our system migration process. Please note that there are no changes to the measurement logic, and counting will continue to work as it has previously.

Types and Pricing of Visitor Add-Ons

We offer two types of add-ons. You can add them individually or in combination, depending on your needs.

For example, by adding both the 400,000 Visitor and 1,000,000 Visitor add-ons, you can extend the Visitor limit of the Business Plan from 1,000,000 Visitors by an additional 1,400,000 Visitors, reaching a maximum of 2,400,000 Visitors.

  • 400,000 Visitor Add-On: $79 per month

  • 1,000,000 Visitor Add-On: $179 per month

For details about the initial payment date and payment cycle, please refer to Overview and Payments for Add-Ons.

Setup Instructions

Adding a Visitor Add-On

1. Open [Plan & Payments] on the Dashboard

Open [Plan & Payments] for the project to which you want to add a Visitor add-on.

Screenshot: Opening the Plans & Payment section.

2. Add the Visitor Add-On to the Project

Select either the 400,000 Visitor Add-On or the 1,000,000 Visitor Add-On and click [Add].

Screenshot: Selecting the Visitor Add-on.

3. Confirm the New Limit

Check that the Visitor limit has been increased from the lower-left corner of the dashboard.

Screenshot: Checking the monthly Visitor limit.

Stopping a Visitor Add-On

Even after stopping, the expanded Visitor limit will remain until the contract renewal date. For example, if the contract automatically renews on the 1st of every month, and you stop the add-on on September 20, 2024, the expanded limit will apply until September 30, 2024.

Note: If the Visitor limit is exceeded, you cannot stop the add-on. Perform the stop operation when the Visitor count is within the limit for the following month.

1. Open [Plan & Payments] on the Dashboard

Open [Plan & Payments] for the project to which you want to stop the Visitor add-on.

2. Stop the Visitor Add-On

Click [Stop] on the active 400,000 Visitor Add-On or 1,000,000 Visitor Add-On, review the confirmation screen, and click [Stop].

Screenshot: Stopping the Visitor Add-on.

Resuming a Visitor Add-On

You can resume the add-on usage until the contract renewal date even after stopping. No payment is required when resuming.

Tips: You can resume the add-on from the stop date until the next contract renewal date. After that, you need to add the add-on again instead of resuming.

1. Open [Plan & Payments] on the Dashboard

Open [Plan & Payments] for the project to which you want to resume the Visitor add-on.

2. Resume the Visitor Add-On

Click [Resume] on the 400,000 Visitor Add-On or 1,000,000 Visitor Add-On.

Screenshot: Reactivating the Visitor Add-on.

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