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Workspace Payments

Learn about the payment system for Workspaces, available payment methods, and specific examples of payment cycles.

Saika avatar
Written by Saika
Updated over a month ago

This article explains the payment system and methods for Workspaces.

A feature that allows you to manage multiple projects (sites) together. You can centrally manage member invitations, permissions, and payment plans.

Payment System

You can register payment information to the workspace and set the workspace as the payment owner for projects within it.

{Screen for Changing Payment Owner}

By changing the project's payment owner to the workspace, you can manage all payments centrally. Alternatively, you can set different payment owners for each project if you prefer not to consolidate payments. For detailed instructions, see How to Change the Payment Owner for Projects Managed by a Workspace.

The fees for paid workspace plans will also be billed to the payment method registered in the workspace.

Payment Methods

We accept credit cards or debit cards. Other payment methods (e.g., invoice payment, bank transfer, direct debit) are not supported.

Supported Brands

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Diners Club

Required Information for Payments

The following three pieces of information are required for payment:

  • Place of residence

  • Credit card or debit card information

  • Email address

Note: Your place of residence cannot be changed after registration, so please ensure accuracy.

Currency for Payment

The currency for payment will be automatically set to yen or dollars based on the registered place of residence.

How to Set or Change Payment Information

In the management menu, you can set the following information. For detailed instructions, see How to Set or Change Payment Information.

  • Payment information

  • Billing email address

  • Invoice name

  • Billing address

Payment Cycle

You can choose between monthly and annual payments. The contract is automatically renewed based on the contract date. For example, if you sign up for monthly payments on May 10th, the contract will automatically renew on June 10th.

Refund Policy

We do not offer refunds after the contract is made. Please understand this in advance.

How to Check Payment History

You can view your payment history, receipts, and invoices from the management menu. Only workspace owners can view and edit the management menu. For more details, see How to View and Download Workspace Receipts.

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