Skip to main content
All CollectionsFAQAdd-ons
What Happens if the Payment for PV Add-ons Fails?
What Happens if the Payment for PV Add-ons Fails?

If the payment for PV add-ons fails for any reason, an automatic retry will occur every few days.

Saika avatar
Written by Saika
Updated over a week ago

Handling Failed Payments

If your payment fails, an automatic retry will occur every few days. This will also apply if you update your registered credit card.

If the payment succeeds during this period, the PV add-on will be automatically renewed. Please update your payment information as necessary.

Note: The same payment information is used for your project's plan payments. When it comes time to pay for your plan, the payment will be processed using the same details.


If you have any questions that are not resolved by this article, please contact our chat support by clicking the [?] icon in the bottom right corner of the editor.

Payment failed Card Payment failure

Payment was declined by the card issuer Card authorization failed

Did this answer your question?