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What Happens to Billing When Adding or Removing Members During a Paid Workspace Plan?
What Happens to Billing When Adding or Removing Members During a Paid Workspace Plan?

This section explains in detail how billing is handled when adding or removing members during the contract period.

Saika avatar
Written by Saika
Updated over 3 months ago

Tips: What is a Workspace?
A feature that allows you to manage multiple projects (sites) together. You can centrally manage member invitations, permissions, and payment plans.

Changes in Number of Members During the Contract Period

This section explains billing for adding and removing members. Additional member fees are calculated based on the number of seats. Seats refer to the invitation slots for "Owners" and "Members" in the workspace.

The basic usage fee for the Team Plan includes three seats, so additional member fees will be incurred when adding more than three seats.

When Adding Members

If you add seats during the contract period, additional fees will be charged for the period from the time of addition until the next contract renewal date. No charges will be incurred if the total number of seats is three or fewer.

When Removing Members

No refunds will be given for the remaining period of the contract if members are removed during the contract period. For example, if the number of members decreases from five to three during the contract period, no refunds will be given for the remaining period until the next renewal date.

When the contract renewal date arrives, the additional member fees will be calculated and billed based on the number of seats at that time.

Billing Examples for Changes in Member Count

Note: The following is an example. Please check the actual billing amount on the plan change confirmation screen.

Example 1: Monthly Payments

Date

Details

Billing Amount

Total Number of Seats

April 10, 2024

  • Contracted the "Team Plan (monthly)" for the Workspace.

  • 7 Workspace members.

  • The basic fee includes 3 seats, so the additional member fee applies for 4 members.

Basic fee $54 + 4 members x $18 = &72

7

April 15, 2024

  • Invited 2 more Workspace members.

  • Additional charges for 2 members.

$36 (2 members x $18), minus the amount for the period from April 10 to April 14.

9

May 10, 2024

  • Monthly renewal date. - 9 Workspace members.

Basic fee $54 + 6 members x $18 = $162

9

May 30, 2024

  • Removed 2 Workspace members.

-

9

June 1, 2024

  • Invited 1 more Workspace member.

  • No additional charges as it's within the number of slots.

-

9

June 10, 2024

  • Monthly renewal date. - 8 Workspace members.

  • Additional charges for 5 members.

Basic fee $54 + 5 members x $18 = $144

8

Example 2: Annual Payments

Date

Details

Billing Amount

Number of Member Slots

April 10, 2024

  • Contracted the "Team Plan (annual)" for the Workspace.

  • 2 Workspace members.

  • 3 slots included in the basic fee, so no additional charges.

Basic fee $504 ($42 x 12 months)

3

April 15, 2024

  • Invited 2 more Workspace members.

  • Additional charges for 1 member.

$168 (1 member x $14 x 12 months), minus the amount for the period from April 10 to April 14.

4

April 10, 2025

  • Annual renewal date.

  • 4 Workspace members.

  • Additional charges for 1 member.

Basic fee $504 ($42 x 12 months) + $168 (1 member x $14 x 12 months) = $672

4


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