Plan Payments
Payment System
One of the project members registers the payment information (such as a credit card) to the account and upgrades the plan. The member who performs this upgrade becomes the "Billing Owner."
Since the payment information is registered to the account, it is not possible to change the billing address for different projects, such as "keeping the billing address for Project 1 the same while changing the billing address for Project 3." To have different billing addresses for different projects, you need to assign a different member as the Payment Owner.
Project | Billing Owner |
Project 1 | Member A |
Project 2 | Member B |
Project 3 | Member A |
Payment Cycle
Service fees are automatically renewed and billed based on the contract date (upgrade date) according to the contract period (monthly/annual). Charges will be made to the registered card of the Payment Owner at the time of billing.
Accepted Payment Methods
Studio.Design accepts the following credit and debit card brands that support 3D Secure 2.0 authentication:
VISA
MasterCard
JCB
AMEX
Diners Club
UnionPay
This additional layer of security helps protect your online payments against unauthorized transactions.
Note:
Authentication methods and requirements may vary depending on your credit card company. Please contact your card issuer directly for specific details.
If you encounter an error message (Studio Payment Error / StudioSubscriptionRequiresAction) during checkout, please try re-registering your card information by following these steps:
Go to Account Settings > Payment Information > Change Credit Card
Enter your credit card information
Complete any required authentication from your card issuer if prompted
If payment continues to fail after re-registration, please contact our support team by clicking the [?] icon in the bottom right corner of the Studio.Design editor.
Required Information for Payment
The following two pieces of information are required for payment:
Residential address
Credit card or debit card information
Note: The residential address cannot be modified after registration.
Payment Currency
The payment currency is automatically set to yen or dollars based on the registered residential address.