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How to change the email address

You can easily update the email address linked to your Studio.Design account from your account menu.

You change your email address from the account settings menu in the top-right corner after logging in to Studio.Design. What you can do depends on whether your account has a password.

If your account has a password

To confirm it's you, we ask for your current password and a verification code sent to your current email address.

  1. Click your account icon in the top-right corner of the editor or the project dashboard.

  2. Select [Settings].

    Screenshot: Opening your account settings.
  3. Go to the [Account] tab and click [Change Email Address].

  4. Enter your [New Email Address] and [Current Password], then click [Send verification code].

    The Change Email Address screen, with fields for the new email address and the current password

    Note: You can change your email address up to 3 times per day. If you reach this limit, the change will fail with an error and no confirmation email will be sent.

  5. Enter the 6-digit [Verification code] sent to your current email address and click [Submit].

    The Change Email Address screen, with the verification code field and the Submit button
  6. Open the confirmation email sent to your new email address and click [Verify Now].

If you've turned on two-factor authentication, verification codes are sent to the new email address once the change is complete.

If you signed up with Google or Facebook only

You can't change the email address on an account that doesn't have a password — that is, an account created with Google or Facebook only.

FAQ

The confirmation email doesn't arrive.

When you change your email address, a confirmation email is sent to your new email address. If it doesn't arrive, try the following:

  1. Wait a few minutes, then reload your inbox.

  2. Check your spam folder.
    If the message was filtered as spam, mark mail from studio [ noreply@studio.site ] as "not spam".

  3. On the Change Email Address screen, click [Send again] to resend the confirmation email.

    The Change Email Address screen confirming the email was sent to the new address, with a Send again button
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